Privacy Policy

Introduction

Welcome to Sushi Bay Japanese Cuisine. We are committed to protecting your privacy and ensuring the security of any personal information you may provide when visiting our website or using our services.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website at sushibaybridgewater.ca or interact with our restaurant services located at 450 Lahave Street, Bridgewater, Nova Scotia.

Information We Collect

Website Browsing

Our main website does not store any personal customer data. When you browse our website, we may collect:

• Basic analytics data through Cloudflare Analytics (anonymous traffic statistics)
• Website usage data through Google Analytics (anonymized visitor behavior and demographics)
• Technical information such as your IP address, browser type, and device information
• Website usage patterns and page views (anonymized)

Online Ordering

When you place orders through our ordering portal, the following information may be collected:

• Name and contact information
• Delivery or pickup address
• Payment information (processed securely by third-party payment processors)
• Order history and preferences

Third-Party Services

Cloudflare Protection

We use Cloudflare services for:

• Analytics: Anonymous website traffic analysis and performance monitoring
• Bot Protection: Automated protection against malicious bots and security threats
• Performance: Content delivery and website speed optimization
• Security: DDoS protection and enhanced website security

Cloudflare may collect technical data such as IP addresses and browser information for security and performance purposes. This data is anonymized and not linked to personal identities.

Google Analytics

We use Google Analytics to understand how visitors interact with our website. Google Analytics collects information such as:

• Website Usage: Pages visited, time spent on site, bounce rates, and user flow
• Technical Information: Browser type, operating system, screen resolution, and device type
• Traffic Sources: How visitors found our website (search engines, direct visits, referrals)
• Demographics: General age and gender information (when available and anonymized)
• Geographic Location: Country, region, and city-level location data (anonymized)

Google Analytics uses cookies and similar technologies to collect this data. All data is anonymized and aggregated, meaning we cannot identify individual users. You can opt-out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

For more information about Google's privacy practices, please review Google's Privacy Policy.

Third-Party Ordering Platforms

Orders placed through third-party platforms (such as DoorDash) are governed by their respective privacy policies. We encourage you to review their privacy practices when using these services.

How We Use Information

Any information we collect is used solely for:

• Processing and fulfilling your food orders
• Communicating about your orders and restaurant services
• Improving our website performance and user experience
• Understanding visitor behavior and website usage patterns through analytics
• Measuring the effectiveness of our marketing efforts
• Protecting against security threats and fraudulent activity
• Complying with legal obligations
• Providing customer support when needed

Data Security

We implement appropriate security measures to protect your information:

• Secure Data Transmission: All sensitive data is transmitted using industry-standard SSL encryption
• Minimal Data Storage: Our main website stores no personal customer data
• Industry Standards: Our ordering portal meets industry-standard security requirements
• Regular Monitoring: Continuous monitoring for security threats and vulnerabilities
• Access Controls: Limited access to any collected data on a need-to-know basis
• Secure Infrastructure: Protected by Cloudflare's enterprise-grade security systems

Cookies and Tracking

Our website uses minimal tracking technologies:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Anonymous data collection through Cloudflare Analytics and Google Analytics
• Security Cookies: Protection against bots and security threats

Google Analytics uses cookies to collect anonymized information about how you use our website. These cookies help us understand visitor behavior, improve our website, and measure our marketing effectiveness. All analytics data is anonymized and cannot be traced back to individual users.

You can control cookie settings through your browser preferences and opt-out of Google Analytics by using the Google Analytics Opt-out Browser Add-on. We do not use cookies for advertising or tracking personal behavior across other websites.

Your Rights

You have the right to:

• Know what personal information we have about you
• Request correction of inaccurate personal information
• Request deletion of your personal information (subject to legal requirements)
• Opt-out of non-essential communications
• Access a copy of your personal data
• Withdraw consent where applicable

To exercise these rights, please contact us using the information provided below. We will respond to your request within 30 days.

Children's Privacy

Our website and services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes:

• We will update the "Last Updated" date at the top of this policy
• Significant changes will be communicated through our website
• Continued use of our services after changes constitutes acceptance of the updated policy
• We will maintain previous versions for reference if requested